Show All Answers

1. How do I request information about my property?

To request information and assistance, please complete the online request form

or contact the Building Department at:  585-872-7036

2. Who do I contact for work within the Right-of-Way?

For any utility work being done in your front yard, within the Town's Right-of-Way, please contact our Highway Department at (585) 872-1443.

This includes work on the following utilities: fiber optic, cable, telephone, electric, water and gas.

3. Who do I contact for flooding in my yard or basement?

For any issues related to water or drainage, please contact our Highway Department at (585) 872-1443.

4. Who should I contact for a Code Enforcement question?

For any questions or concerns regarding Code Enforcement in Webster, please contact:

Phone:  (585) 872-7035

Email: codeenforcement@ci.webster.ny.us

5. What are the Town requirements for Pools or Hot Tubs?

Pools and Hot Tubs:

Residents: Please complete this supplemental form, along with a building permit application to apply for a pool or hot tub permit.  Residents can also contact the Building Department at (585) 872-7036.

6. What are the Town requirements for Decks, Fences, or Sheds?

For residents who want to install a deck, fence, or shed on their property, please visit our website:  Permit Information & Applications 

or contact the Building Department at:  585-872-7036