Program Cancellation

You will receive a refund for cancellations prior to 10 days of the program start date, less a $10.00 processing fee per program participant. Refunds after this period will be given on a pro-rated basis and only when accompanied by a signed doctor’s certificate indicating inability to participate. If your program has been cancelled by the Webster Parks and Recreation Department and you paid by credit card or check, your fee will be credited in the manner in which you paid. If you paid by cash, you will be refunded by check.

Facility and Lodge Policies

A 20% cancellation fee will be assessed for any lodge or facility reservation cancelled prior to 10 days of the reservation date, after which the fee is non refundable. There will be a $250.00 deposit required at the time of the rental for any damage to the building and/or grounds and its contents. If the gym is cancelled within less than 24 hours there will be no refund.

Fitness Policies

It is the responsibility of the member to notify Jenny Hutchins at jhutchins@ci.webster.ny.us in writing prior to the 15th of the month that you wish to cancel, as we offer NO INSTALLMENT BILLING REFUNDS. You will also be cancelled out of any membership benefit class that you are enrolled in at the time of membership cancellation, and classes are non-refundable. You will be allowed to cancel a membership once within a calendar year without a fee. Should you cancel two or more times within a calendar year, you will be assessed a $50.00 cancellation fee. A cancellation fee is not assessed to CHANGES in a membership status/type. * Annual payment members will have a $25.00 fee retained if cancelled within 6 months of joining.


I hereby acknowledge, agree and understand that the use of Webster Recreation Center programs, facilities, services, equipment or premises, involves risk of injury to my person and property, as well as to that of a minor for who I have guardianship and have requested entrance and use of the programs, facilities or services. By engaging in such use, or permitting the use by such a minor, I assume full responsibility for such risks. Therefore, on behalf of myself, my heirs (including minors whom I have requested to be allowed to use the community center), personal representative or assigns, I do hereby release, waive, hold harmless, and covenant not to sue Town of Webster from any liability and all claims arising from my (or minor for whom I am guardian) use of the center/facilities, programs, services, equipment or premises. The waiver of all claims included, but is not limited to, personal injury (including death) from accidents or illness, as well as any and all claims resulting from damage to, loss of, or theft of property.

I understand that I am releasing the Town of Webster from all liability to me, my heirs, minor children for whom I am responsible and our assigns, for any loss or damage to me or the child, and forever give up any claims therefore on account of injury to person or property whether caused by the active or passive negligence of the Town of Webster.

*By signing, you agree that you and/or your children may be in a group photo that may be used by Parks and Recreation for promotional purposes.

Participant/participant caregiver is expected to exercise respect, civility, and orderly conduct towards other participants, staff members, instructors, facilities and the public.